Explore Your Journey at Ramaiah Memorial Hospital

Serving a growing community of international patients, Ramaiah Memorial Hospital has a dedicated International Patient Support Services Team to make every step of the healthcare journey effortless. From visa and travel assistance, accommodation, language support and insurance coordination to transparent pricing, patients receive personalised guidance and care, ensuring a safe, comfortable and stress-free experience at every stage. "With its world-class facilities, internationally benchmarked expertise, holistic care and dedicated support for international patients, Ramaiah Memorial Hospital has become the trusted choice for those seeking safe, comprehensive and exceptional healthcare.

1. Quotation Assistance and Treatment Planning

Your journey with Ramaiah Memorial Hospital begins well before you arrive. Once you or your care coordinator reaches out to the hospital, the Ramaiah International Services team connects with you to understand your medical needs and collect relevant reports. After reviewing these, a consultation is arranged with a specialist doctor who evaluates your condition and recommends a personalised treatment plan. Based on this assessment, a detailed treatment plan along with an estimated quotation is prepared and shared with you to make things clear and help you make an informed decision before your travel. To reach out to us, email us anilkumar.b@msrmh.com or anoop.kumar@ramaiahgroup

2. Travel Assistance and Coordination

After you confirm your decision to proceed with treatment at Ramaiah Memorial Hospital, a Dedicated Relationship Manager will be assigned to support you throughout the process. They will assist you with:

Getting your visa documentation for approvals.
Organising your flight and travel plans
Choosing and booking a hotel near the hospital - whether you prefer budget, deluxe, or luxury options
Scheduling your initial OPD consultations and any required diagnostic tests

Every detail is thoughtfully coordinated to make the travel and treatment experience as seamless and stress-free as possible.

Upon arrival in Bengaluru, you are warmly welcomed by the Ramaiah Memorial Hospital transport team. Assistance is provided with luggage and airport transfer to your chosen accommodation or directly to the hospital. The number of your dedicated concierge will be shared in advance, and in case of an ambulance requirement, one will be arranged for your pick-up. Your Patient Coordinator ensures every aspect of your arrival is well managed, offering peace of mind from the very first moment you land.

Dedicated International Lounge

Upon arrival at Ramaiah Hospital, you are escorted to the International Lounge, a comfortable space with Wi-Fi and refreshments dedicated only to international patients. While you relax, your Dedicated Relationship Manager guides you through the registration and admission process, helping with documentation, answering questions and ensuring your stay gets off to a smooth start.

Choice of Rooms

During your admission, your Relationship Manager will walk you through all the room options, from semi-private rooms to spacious luxury suites, and explain the facilities that come with each. You can then choose the room that feels most comfortable and right for you.

Choice of Cuisine

Your choice of food is carefully taken into account throughout your stay. You can select the cuisine that suits you and your daily meals will be prepared according to your preference.

Interpreter Services

Since you’re travelling to another country, we understand that language might be a concern. Our team arranges interpreter services in languages such as French, Bengali and Arabic, ensuring you can communicate easily and feel confident throughout your stay. This service should be requested at least 48 hours before your arrival.

Wi-Fi Enabled Lounge and In-Patient Rooms

Rooms are equipped with Wi-Fi and TVs that offer a range of international channels, ensuring that you are connected with your country even while away.

Post-Discharge Stay in a Choice of Hotels or Guest House

After the patient is discharged from the hospital and has follow-up visits with the consulting doctor, the Patient Support Services team will assist in arranging a comfortable hotel or guest house close to the hospital. They take care of all the bookings and formalities, so you can focus on your recovery without added stress.

Travel and Stay in Other Tourist Locations in India

If the patient wishes to explore other parts of India, the Patient Support Services team can assist in arranging travel and accommodation to popular tourist destinations. These arrangements are made only after the treating doctor confirms that the patient is medically fit to travel, ensuring safety and comfort throughout the journey.

Visa Services

Support is provided for visa registration, conversion (such as changing a tourist visa to a medical visa or transferring a visa from one hospital to another) and extension for both patients and their caregivers, making the process simple for the patients.

Coordinated Return Travel

Ramaiah Memorial Hospital offers personalised assistance in arranging return flights, ensuring timely transfers and a comfortable departure experience for patients and their families.

Airport Drop & Departure Assistance

After your treatment, our dedicated team ensures a seamless transfer to the airport. Services include luggage assistance, comfortable transport, fit to fly certificate and timely arrival for your departure flight. Optional support includes coordination with your airline and handling special requirements, such as medical escorts or stretchers if needed.

Tele-Consultation with the Treating Doctor

Even after returning home, if the patient needs to follow up on their recovery, share reports, or seek further medical advice, the Patient Support Services team can help arrange a tele-consultation with the treating doctor. This ensures ongoing care and peace of mind, even from afar.